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our Service
At KPT, we stand behind the quality and reliability of our thermal imaging products, including thermal imaging cores, lenses, and sights. Our warranty service is designed to provide peace of mind, ensuring that our customers receive prompt and professional support for any issues related to manufacturing defects or material failures. Below, we outline our comprehensive warranty policies, procedures, and support options to assist you.
At KPT, we understand that choosing the right thermal imaging solution is critical to your project’s success. Our pre-sales service is designed to provide comprehensive support, ensuring you have all the information, technical guidance, and personalized assistance needed to select the best thermal imaging cores, lenses, or sights for your specific application. Whether you’re exploring our products for security, industrial, or research purposes, our dedicated team is here to guide you every step of the way.
As a thermal imaging technology provider based in Wuhan, China, we are committed to delivering exceptional after-sales service to ensure your thermal imaging sights, cores, and lenses maintain optimal performance. Our comprehensive after-sales support includes warranty coverage, technical assistance, repair services, training, and compliance guidance, designed to provide a seamless.